Icelandic Speaking jobs In Bulgaria - Fully Paid Relocation Package

Mercier Consultancy MD is excited to announce opportunities for Icelandic Speaking professionals to join our team in beautiful Bulgaria, complete with a fully paid relocation package! In this role, you will be an integral part of our team, providing outstanding support and services to our Icelandic-speaking clients. This position offers an exceptional chance to advance your career while experiencing the rich culture and stunning landscapes of Bulgaria.

Key Responsibilities

• Communicate effectively with Icelandic-speaking clients, addressing inquiries and providing top-notch assistance through various channels such as phone, email, and chat.
• Assist clients with product information, account management, and troubleshooting, ensuring a seamless customer experience.
• Document client interactions in our CRM system, maintaining accurate records for follow-up and reporting purposes.
• Collaborate with internal teams to enhance service offerings based on client feedback and market insights.
• Stay updated on product knowledge, industry trends, and best practices to offer informed and professional support to clients.
• Participate in team meetings and contribute to discussions aimed at improving overall customer satisfaction.

Requirements

• Fluency in Icelandic (both written and spoken) is essential; proficiency in English is also required.
• Prior experience in customer service, support or a related field is preferred.
• Excellent communication and interpersonal skills, with the ability to engage professionally with clients.
• Problem-solving mindset and a strong commitment to delivering high-quality customer service.
• Familiarity with CRM systems and basic computer applications.
• A positive attitude and willingness to adapt to a new cultural environment.
• A keen interest in relocating to Bulgaria and embracing a new lifestyle.

Benefits

• Competitive Salary
• Monthly Performance Bonus
• Monthly Accommodation Allowance
• Fully Paid Relocation Package
• Fully Paid Training
• Private Gym
• And Much More....