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Department Manager - Customer Relationship Center

Posted June 03, 2026
Full-time Entry Level

Job Overview

  • Facilitate customer from ordering of different articles to tills at checkout.
  • Coordinate with ALC Dept. For Article Price Change.
  • Arrangement of stock for customer
  • Support CMs and KAMs, for their portfolio customer satisfaction.
  • Support office administrative tasks.
  • Seek information from line manager about the competitors’ promotions to understand the business action plans in a better way.
  • Seek info from the line manager about competitor’s services and activities.
  • Knows where to find relevant information. Checks facts and data and is able to retrieve and absorb information quickly.
  • Maintains detailed records and is effective in compiling, classifying or categorizing.
  • Takes methodical and consistent approach towards customer service and achieving quality results. Puts the customer first and eager to please them in line with company standards

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