AI Infrastructure & Platform Operations Engineer (remote in the US)

Our organization is establishing an Americas-based AI Infrastructure & Platform Operations unit dedicated to the management of expansive AI ecosystems utilizing NVIDIA GPU acceleration, high-speed interconnects, Kubernetes, and bleeding-edge platform frameworks.

This team maintains the reliability, efficiency, and architectural integrity of vital AI service platforms across a global datacenter footprint. Positioned at the nexus of core infrastructure and network engineering, you will sustain the high-performance environments essential for contemporary AI application suites.

This position offers the chance to engage with pioneering AI hardware while driving the development of automated operational capabilities via the k0rdent AI platform.

Responsibilities

• Monitor, operate, and support production AI infrastructure platforms.

• Investigate and resolve infrastructure, networking, hardware, and platform-related incidents.

• Support NVIDIA GPU infrastructure and associated platform services.

• Monitor and troubleshoot Kubernetes-based environments.

• Investigate performance, availability, and reliability issues across infrastructure and platform components.

• Collaborate with engineering teams, hardware vendors, Data Center personnel, and service delivery teams to resolve technical issues.

• Participate in incident response, root cause analysis, and operational improvement activities.

• Contribute to improvements in monitoring, observability, automation, and operational processes.

• Maintain operational documentation, runbooks, and knowledge articles.