Senior Systems Administrator
Job Overview
We are united in our mission to make a positive impact on healthcare. Join Us!
- South Florida Business Journal, Best Places to Work 2024
- Inc. 5000 Fastest-Growing Private Companies in America 2024
- 2024 Black Book Awards, ranked #1 EHR in 11 Specialties
- 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold)
- 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara)
Who we are:
We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed's global headquarters is based in Boca Raton, FL, with a growing office in Hyderabad, India, and a robust remote workforce across the US, Chile, and Germany.
ModMed is seeking a highly skilled and automation-focused Sr. Endpoints Engineer to join our positive, passionate, and high-performing Corporate IT team. This critical role will be instrumental in managing, automating, and securing the global endpoint environment, ensuring a seamless, high-performance, and compliant experience for our rapidly growing workforce.
Your Role:
- Endpoint Fleet Management & Automation: Architect, manage, and automate our diverse fleet of end-user devices (Apple and Windows environments) using modern declarative configuration management and Zero-Touch Provisioning (ZTP).
- System Integration & Orchestration: Manage and integrate core systems (MDM/UEM, Identity Providers, Orchestration platforms) using REST APIs to create end-to-end automated workflows for the entire device lifecycle (onboarding, maintenance, and de-provisioning).
- Security & Compliance Champion: Implement and enforce a strong Zero Trust security posture across all endpoints. Ensure systems are compliant with stringent industry regulations, including HIPAA and PCI DSS.
- Cloud-Native & Hybrid Environment Management: Manage the intersection of on-premise, cloud environments, and networking as they relate to endpoint connectivity and delivery of services.
- Continuous Improvement: Proactively research, test, and deploy new features and security updates to keep our environment cutting-edge, efficient, and secure.
- Enablement & Documentation: Serve as a subject matter expert, communicating complex changes, providing high-level training to IT Support staff, and developing best-in-class self-service and knowledge base documentation.
- Operational Excellence: Participate in the on-call rotation and occasionally work outside of standard business hours to support high-impact operational needs and maintenance windows.
Skills & Requirements:
- Experience: 5+ years of demonstrable, hands-on experience actively managing large-scale, geographically dispersed endpoint fleets.
- Endpoint Management Expertise: Advanced, practical knowledge of leading MDM/UEM and configuration management tools at scale. Experience with a mix of: JAMF Pro, Mosyle, Microsoft Intune, Google Endpoint Management, SaltStack, Chef, Ansible and related.
- Advanced Engineering Skills:
- Expert-level scripting proficiency in languages such as Python, PowerShell, and Bash.
- Deep understanding of RESTful APIs for integrating SaaS systems.
- Practical experience applying CI/CD principles (e.g., Git/GitHub/GitLab) to configuration and infrastructure changes (Infrastructure as Code).
- Security Focus: A strong understanding of modern security principles, including endpoint detection and response (EDR), disk encryption, and implementing least-privilege access.
- Preferred: A Bachelor's degree in Computer Science, Information Technology, or a related field.
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ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:
India
- Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
- Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
- Allowances: Annual wellness allowance to support your well-being and productivity,
- Earned, casual, and sick leaves to maintain a healthy work-life balance,
- Bereavement leave for difficult times and extended medical leave options,
- Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
- Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.
United States
- Comprehensive medical, dental, and vision benefits
- 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
- Generous Paid Time Off and Paid Parental Leave programs,
- Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
- Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
- Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
- Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
- Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address ([email protected]). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.