General Service Technician

Responsibilities:  

• Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation. 
  • Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair. 
  • Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing and installations. 
• Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs. 
• Assist in inventory management to include pulling tires and parts, unloading and stocking inventory. 
• Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition. 
• Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures. 
• Test drive vehicles in accordance with Monro’s Road Test policy, including consistently dedicated test drive routes, while observing utilizing our all local traffic and safety laws. 
• • Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.  
• Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules. Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc. 
• • Under the direction of management, assists in various aspects of guest care, work order completion and register assistance, facility maintenance, and outside purchase ordering. 
  • This position is a secondary key carrier responsible for basic and detailed opening and closing responsibilities. 
  • Able to understand and effectively communicate all products and services Monro offers to guests.   
• Perform other duties as assigned and required.