Social Media Coordinator

This is a hands-on, execution-focused role that will help scale our social media output and creator activity across multiple social media platforms. You’ll play a key part in sourcing and managing creators, coordinating influencer campaigns, and supporting the creation of short and long form content.

This is a hybrid role that is remote first, but as it is hands-on, we require someone who is able to be present when needed.

What will you be doing?

• Influencer & Creator Coordination

  • Identify, research, and reach out to relevant influencers and UGC creators.

  • Support the coordination of influencer campaigns, including briefing, deliverables, timelines, and approvals.

  • Assist with negotiations and ensure contracts and usage rights are agreed.

  • Build and maintain long-term creator relationships and grow a network of talent for ongoing collaboration.

• Content and UGC Support

  • Regularly source and coordinate authentic UGC aligned with campaign objectives.

  • Assist with the creation and production of short and long-form content when necessary.

  • Repurpose existing content into platform-native formats as required.

  • Support scheduling and publishing across TikTok, Instagram, YouTube, and other relevant platforms.

  • Stay up to date with platform trends and suggest reactive content opportunities.

• Engagement & Brand Support

  • Manage engagement across all social platforms, nurturing our community through timely, on-brand responses to comments and messages.

  • Regularly monitor and respond to reviews on Trustpilot and Google, ensuring timely, professional replies and adherence to best-practice guidelines.

  • Track review performance, flag trends, and escalate recurring themes to the wider team.

What do you need?

• 2-3 years experience in social media, influencer marketing or a related field (internships included).

• Experience working with influencers, creators, or supporting on creator campaigns

• Strong written and verbal communication skills, with the ability to liaise confidently with creators, internal teams, and patients.

• Highly organised, able to manage multiple campaigns, creators, and deadlines efficiently.

• Comfortable creating social content when required, with support from our Brand & Content Executive.

• Basic confidence with editing/design tools such as Canva, Photoshop, or similar.

• Passionate about Instagram, Facebook, TikTok and other social media trends, with a willingness to learn new platforms and formats.

• Confidence in managing online reviews and ratings, including responding on platforms such as Trustpilot and Google in line with best-practice guidelines.

• Commercially aware and interested in understanding engagement and performance metrics and how they relate to our wider growth strategy.

• Experience in healthcare or other regulated industries is advantageous but not essential.

• Familiarity with Reddit or other forum-based communities is desirable but not essential.

What we offer:

• Generous Leave: 25 days holiday (rising to 27 after year one and 30 after year two) + 8 bank holidays

• Pension Matching: Up to 5% employer matching contributions

• Flexibility and Wellness: Work-from-home options, cycle-to-work scheme, and more

• Growth Opportunities: Collaborate across teams and represent Montu at events, with support to grow your skills and impact

• Enhanced Maternity & Paternity Leave

About Us

Montu UK is a leading digital health company specialising in cannabis-based medicines (CBPM), dedicated to improving patient access to safe and effective treatments. Our mission is to transform lives by combining innovative technology with high-quality clinical care, ensuring patients receive the support they need at every step of their journey.

As a fast-growing organisation, we offer a collaborative and supportive environment where talented people can develop their careers while contributing to meaningful change in healthcare. At Montu UK, your work has a direct impact on improving patients’ lives and expanding access to modern medical treatments.