Sales Assistant | Summer Internship (Cargo)

A DAY IN THE LIFE

• Maintain and develop the list of clients held by the team.
• Follow-up on qualifying leads and research to identify potential clients.
• Update airport and airline contact information on our database.
• Liaison between broker, client, and airline, keeping the team informed.
• Develop product knowledge including familiarization with aircraft used, range, capacity, crewing etc.
• Source aircraft.
• Administer the flight prepping and flight riding SOP.
• Represent ACS at the airports to ensure the passengers’ pre-flight experience runs smoothly.
• Travelling on some charters as the ACS in-flight representative.
• Updating the customers on the progress of the flight when necessary.
• Cover the telephones and pick up calls when the team is in meetings, or if no one is available to answer the telephone (e.g. if everyone is already busy).