Entry-Level Luxury Travel Sales Consultant (Long Island)

WORKING LIFE WITHIN THE TRAVEL DIVISION

• Building your list of potential clients by researching internal and external databases, websites and social media
• Pro-actively targeting your list through outbound sales calls, emails and visits (both face-to-face and virtual) and converting them from potential clients into ACS clients
• Building relationships with Suppliers & Partners to ensure we are able to provide the most suitable choices for the customer's requirements
• Manage and Own our Customers In-Destination Experience
• Develop and maintain relationships with clients to ensure repeat business
• Ensure you are consistently exceeding both your sales activity and financial targets
• Confirming company procedures are being followed in a methodical and chronological way to ensure protection of both The Travel Division & the client
• Research, explore and study different travel destination options
• Research destination and travel prices, customs, weather conditions, reviews etc.
• Research and study customer's specifications and wishes
• Suggest suitable travel options that best suit customer's needs

THE DUTIES

• Work as part of a growing team to achieve both individual & collective success
• Demonstrate an expert understanding of the most suitable Travel Product for each customer
• Managing travel bookings from enquiry to completion
• Collaborating with other ACS departments to ensure best possible experience for our customers
• Building a wide and effective network of contacts inside and outside the organisation
• Gain clear agreement and commitment from others by persuading, convincing and negotiating
• Working productively in a pressurised environment
• Focusing on customer's needs and satisfaction
• Make prompt, clear decisions which may involve tough choices or considered risks