Customer Service Repesentative - Dutch Speaker

As a Customer Service Representative, you will support customers and dealerships by phone and email. Your mission is to provide clear information, follow up on cases and ensure customers receive a great service experience.

Your main responsibilities:

- Support customers with questions, issues or requests

- Follow up on open cases until completion

- Provide solutions and escalate when needed

- Make reminder calls and gather customer feedback

- Update CRM tools and prepare summaries or reports

- Share insights to help improve processes and customer satisfaction

This position is based in Barcelona . The first three months are on-site and after that, the role becomes hybrid (50% remote).