Technical Delegate / Flying Doctor

What you’ll do 

• Support dealerships and repairers on-site and remotely 
• Diagnose and resolve complex electrical, electronic, and drivability faults 
• Use OEM tools (e.g. wiTECH, DiagBOX) for diagnostics, flashing, and parameterization 
• Identify root causes using wiring diagrams and technical documentation 
• Support both individual cases and wider technical issues across fleets 
• Create clear technical reports and case updates 
• Coach technicians and provide hands-on guidance 
• Feed recurring issues into continuous improvement 

What you bring 

• Strong experience in automotive diagnostics / technical support / workshop or field service 
• Proven ability to fix complex electrical/electronic faults 
• Hands-on use of OEM diagnostic tools 
• Confidence reading wiring diagrams and technical documentation 
• Experience working with workshops, engineering, or technical teams 
• Ability to support and guide technicians 
• Preferred: experience in field-based or multi-site support, multi-brand exposure with an OEM/importer technical support background