Park Manager: Tathra Beachfront Holiday Park

What you will do:

Reporting to the Operations Manager, you will ensure the smooth running of the Park by maintaining high standards in product quality, guest services and a variety of interpretative activities. Tathra is a mid-sized Park supported by a small, capable team, and this is a hands-on role where you will lead by example, assisting with housekeeping, front office and grounds as needed.

We are looking for someone with fresh ideas and energy to build on the Park’s strong foundations and take it to the next level. Your experience in leading close-knit teams and thriving in community-focused environments will be key to your success.

You will also:

• Oversee and take accountability for the smooth running of the Parks day to day operations
• Ensure amazing, guest experience, deliver an immaculate product and support your team to be shine
• Maintain appropriate levels of employees in all areas of the Parks operations and ensure the Park is structured effectively in order to exceed guest service
• Oversee asset management focusing on the protection and preventive maintenance of key assets and buildings
• Manage financial budgets in respect to incremental revenue targets and labour and operating costs and monthly re-forecasts
• Capital works project management
• Establish, monitor and manage key business performance indicators
• Monitor and maintain a high standard of safety of all guests, visitors and employees
• Manage, develop and assist to recruit employees of all levels

This is a rewarding and challenging experience for the right person - no one day will be the same. This is a live-in position, onsite accommodation is available with subsidised rent as part of the contract of employment.

What you will bring:

Our ideal candidate will have relevant hotel/resort/park management experience where initiative, organisational and advance planning skills are essential.  Ideally you will have experience in working in an experiential tourism destination and managing key relationships. You will be able to demonstrate experience in overseeing teams and the ability to understand and interpret awards and certified agreements. We welcome individuals that are innovative and have a customer and commercial focused mindset. You will also have: 

• Previously managed or held a senior role in a holiday park, resort, hotel, or similar tourism related role
• Proven experience in leading successful teams through building and maintaining a positive culture
• Experience working in an environment where initiative, organisational and advance planning skills are essential
• Previous oversight in managing properties with food concepts, or events will be highly regarded
• You will demonstrate a flexible attitude to work and the passion to work as part of an operational leadership team who are hands on, confident and have a passion for delivering outstanding guest relations
• You will possess excellent verbal and written communication skills and have proven evidence of successful financial and strategic management and ability
• You walk the talk and can communicate to and manage teams at all levels.

What’s in it for you?

At the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!

• Progressive flexibility and well-being benefits to balance all of life's priorities
• Complimentary myNRMA Rewards membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Employee referral program where you may be eligible for a referral bonus of up to $2,000
• Potential to grow, progress or relocate your career and move around the NRMA Group or different locations with us.

Know you belong:

At NRMA Parks and Resorts we’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.

Are you nodding your head as you read this? Apply now, we cannot wait to hear from you or visit our careers site to find out more!

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.

If you have the above skills and are looking to further develop your career, please apply today!