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Manager (Student Advocacy and Conduct), Department of Student Services

Full-time Entry Level

Job Overview

1. Prevention of Conduct Violations, Behavioral Risk Management:

1) Organization and implementation of preventive and informational activities aimed to inform students about University policies and rules, the most common disciplinary violations, and taken measures for committing them in a timely manner, with the purpose of preventing incidents and forming conscious compliance with established requirements;

2) Ensuring that students are regularly and readily informed about typical violations and their consequences by preparing explanatory materials, participating in orientation and prevention sessions, and using the University's official communication channels;

3) Using data on disciplinary incidents and feedback from students to update preventive messages, identify areas of risk, and improve the effectiveness of information work to prevent repeat violations.

2. Coordination of Disciplinary and Educational Policy:

1) Assisting in ensuring students comply with the Code of Conduct, Housing Rules, and other internal regulations.

2) Participating in disciplinary proceedings related to non-academic violations.

3) Maintaining a database of disciplinary cases, systematizing information, and identifying recurring patterns.

4) Supporting the development of a culture of respectful, responsible, and inclusive behavior among students.

5) Contributing to the formation of ethical and educational programs within the University.

3. Interaction and Communication:

1) Participating in Orientation Week for freshmen and their representatives, conducting informational sessions.

2)  Providing consultative support to School administrations and other services.

3) Collaborating with the Communications Manager and Manager for Leadership and Involvement of the Department to update information on web pages and internal platforms.

4) Supporting coordinated communications on issues of discipline and social support.

5) Participating in activities aimed at strengthening student solidarity and moral education.

4. Development of Initiatives and Project Support:

1) Developing and implementing projects to enhance social protection and disciplinary culture among students.

2) Supporting and implementing educational, preventive, and developmental events.

3) Participating in the development and improvement of internal regulations and normative documents.

4) Initiating and supporting projects targeting specific student groups.

5) Establishing and maintaining partnerships with external organizations and government bodies (e.g., social protection agencies, funds, crisis centers) regarding student support.

6) Monitoring best practices in student discipline and social support (in local and international universities) and developing proposals for their adaptation.

5. Social Support for Students:

1) Organizing the intake of applications, verifying documents, and compiling lists of students belonging to socially vulnerable categories.

2) Supporting the work of the Student Support Committee, preparing meeting minutes, and ensuring compliance with internal Social Policy.

3) Developing proposals to improve social assistance mechanisms and participating in the creation of regulatory and methodological documents.

4) Consulting students, applicants, and their legal representatives on support and guarantees.

5) Facilitating assistance to students in emergency/crisis situations in cooperation with other services.

6) Preparing statistics, presentations, and analytical materials on social issues for management.

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