Account Manager - Lighting

NBCUniversal seeks a creative, self-motivated individual with extensive experience in Film and Television Equipment Rental industry. 

The Set Lighting Account Manager is a full-time position with senior level responsibility across the entire range of the rental operational area.

Key Responsibilities

• Provide outstanding customer service to existing and potential clients by being courteous, responsive, and resourceful
• Maintains good, positive relationships with customers and vendors
• Receives and quotes orders for set lighting equipment
• Work directly with film and television productions, production crews, and studios either by telephone, email, or face to face
• Process day to day production requests for film and television productions support equipment
• Coordinate customers pick-ups and deliveries
• Maintain customer files in accurate, detailed manner in all areas, including main packages, add-on’s, exchanges, PO’s, sub-rentals, missing and damaged equipment, and returns (wrap)
• Communicate with warehouse staff on all equipment order processing, order changes, equipment exchanges, and inventory stock-checks
• Process/Complete short lists to assist in the sub-rental or purchase decisions with the Director as required
• Accurately process purchase orders and negotiate sub-rental or equipment vendors to achieve discount pricing
• Ensure completed paperwork is appropriately organized and sent to the billing department
• Keeps up to date with industry trends and new developments in motion picture Lighting Equipment
• Handle problem situations and resolve them as they arise
• Provide assistance and assume responsibility for other areas as required by the Director