Recruitment / Onboarding Administrator

What You’ll Be Doing

As a key member of our Recruitment Team within the wider HR department, you will play a vital role in delivering a smooth and positive onboarding experience for all new starters.

In this fast‑paced, high‑volume administrative role, you’ll be responsible for preparing contracts, processing offers, completing vetting checks, and ensuring managers and new colleagues are kept informed at every stage.

This is an excellent opportunity for someone beginning their HR career or bringing previous HR or administrative experience and looking to expand their knowledge within a supportive team.

Key Responsibilities

• Act as the main point of contact for new starters and hiring managers, managing the Onboarding inbox and responding to queries.
• Create and issue contracts and offer packs for new starters across the UK and Ireland.
• Quality‑check all documentation to ensure accuracy and alignment with company guidelines and approved offers.
• Complete Right to Work checks, DBS checks and Financial Probity checks via the Zellis Background Checking portal.
• Arrange and track occupational health appointments.
• Review vetting and occupational health reports, escalating concerns as required.
• Attend weekly recruitment meetings and quarterly vetting meetings.
• Hold quarterly account‑management calls with service providers.
• Manage the Gov UK Apprenticeship portal—adding new apprentices, reviewing training agreements, and supporting invoice processing with Finance.
• Request IT account set‑up and email addresses for new starters.
• Create payroll employee numbers.
• Process DBS renewals.
• Create and maintain standard operating procedures and FAQ documents.
• Track onboarding activity using weekly/monthly spreadsheets and share reports with Payroll, Marketing and the Recruitment team.
• Support ad‑hoc audits across the Recruitment team.