CRM Sport Retention Lead

Come on board with Neo Group! Here's your chance to stir things up in the scene with us. We're not just expanding; we're revolutionising the entire game, mastering profitability with every new venture. But you know what truly fuels our drive? It's people like you.

Neo Group is on the lookout for a CRM Sport Automation Lead to join our CRM Department.

Responsibilities:

• Lead the team: Hiring, management, development, and maintenance of a great sport automation team.
• Think strategically: Understand how to leverage available resources to influence high-level business metrics.
• Create automated cycles and communications: Develop campaigns for different stages of the sport user lifecycle and implement them.
• Run tests: Design and implement a conveyor for A/B testing.
• Analyze results: Gather data, make conclusions, and improve campaigns.

Requirements

• Leadership experience: At least 3 years of experience as a team lead, including hiring, training, and developing people.
• Analytical skills: Ability to work with data and make quick decisions.
• Experience with CRM automation: Knowledge of automation tools (e.g., Altcraft, MindBox, Customer, Optimove, Fast Track) and creating segmented campaigns.
• Communication skills: Ability to work with different teams and present ideas.
• Results orientation: Focus on achieving goals and improving business metrics.
• Passion for sports: A love for sports and monitoring sports events.

Benefits

• Enjoy 3 health days to focus on your well-being.
• Take advantage of 25 paid calendar vacation days to explore, relax, and unwind.
• Get a $30 net per month sports compensation to stay active and healthy.
• Benefit from top-notch medical insurance for peace of mind.
• Indulge in a variety of snacks available in the office.
• Join us for exciting corporate events that foster team spirit and fun!