ITAM - Service Now Business Analyst

Are you ready to discover the role of an ITAM - Service Now Business Analyst at Netcompany?

As an ITAM - Service Now Business Analyst, you will:

• Work with stakeholders to capture and document business needs, with a focus on Hardware Asset Management (HAM).
• Collaborate with development teams to improve business processes and enhance the user experience.
• Analyze and design automated workflows using Flow Designer to increase efficiency.
• Define and refine asset tracking, lifecycle management, and reporting processes within ServiceNow.
• Act as a liaison between business and technical teams to ensure alignment on project goals.
• Assist with testing activities and create detailed documentation.
• Present findings and proposed solutions to stakeholders, including senior management.