Human Resources Consultant (HR Operations)

Overview

You will join the HR Operations team (4 members) to deliver end-to-end HR operational excellence across employee lifecycle, HR systems, compliance, payroll coordination, and global mobility. Ensure smooth daily HR operations while continuously improving processes and employee experience.

1. Onboarding & Offboarding

• Manage end-to-end onboarding and offboarding processes, including account creation, system guidance, documentation collection, and coordination with relevant departments
• Organize onboarding programs by assigning projects, mentors, buddies, and delivering onboarding training sessions
• Provide new hires with essential company and role information (policies, work schedules, dress code, etc.) and address related queries
• Handle resignation and offboarding procedures, including preparing documentation, conducting reference checks, and ensuring proper handover
• Support onboarding and offboarding for expatriates, including Global Mobility-related processes

2. HR Policies and Procedures

• Develop, update, and ensure implementation of HR policies and procedures in compliance with Vietnam labor law
• Manage and maintain all HR documentation, including labor contracts, renewals, probation confirmations, and employee movement decisions (promotion, transfer, termination)
• Maintain accurate HR records and databases, ensuring all employee information and contract status are up to date
• Monitor and improve HR systems and processes in coordination with the global team to ensure efficiency and alignment

3. Employee Benefits

• Administer and communicate employee benefits programs, including private insurance, Employee Assistance Program (EAP), and annual health checkups
• Ensure smooth execution and employee awareness of all company benefit initiatives

4. Employee Supports

• Serve as the main point of contact for employee inquiries, providing guidance on HR policies, procedures, and the employee handbook
• Support employee administration, including profile updates, organizational chart maintenance, and coordination with internal departments
• Arrange business travel logistics (visas, work permits, temporary residence cards, accommodation, and bookings) for employees, especially expatriates
• Other Tasks Assigned by Head of HR