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Operations Specialist - IT Liaison

Posted November 18, 2025
Full-time

Job Overview

NextGen is seeking a proactive and professional Operations Specialist/Information Technology (IT) Liaison to support day-to-day operations and administration for an Army customer. The candidate must possess demonstrated experience in operations support for an Army, DoD, or Government customer(s). Responsibilities include a broad range of tasks in multiple domains including but not limited to liaison duties between the primary customer and their higher echelon’s IT or “G6” staff. Responsible for representing the primary customer’s leadership in all IT related matters. Responsible for producing and reviewing technical documentation and making assessments and recommendations for leadership. Receiving and analyzing incoming requirements and taskers, route actions accordingly, and ensure completion and timeliness of responses. Ensure leadership awareness.
NextGen is seeking a proactive and professional Operations Specialist/Information Technology (IT) Liaison to support day-to-day operations and administration for an Army customer. The candidate must possess demonstrated experience in operations support for an Army, DoD, or Government customer(s). Responsibilities include a broad range of tasks in multiple domains including but not limited to liaison duties between the primary customer and their higher echelon’s IT or “G6” staff. Responsible for representing the primary customer’s leadership in all IT related matters. Responsible for producing and reviewing technical documentation and making assessments and recommendations for leadership. Receiving and analyzing incoming requirements and taskers, route actions accordingly, and ensure completion and timeliness of responses. Ensure leadership awareness.

Education/Experience:

  • Bachelor's Degree required
  • Minimum of 5 years of demonstrated relevant experience
  • 4 additional years of experience may be substituted for the degree requirement
  • Experience working with Army, Joint Staff, and/or DoD organizations highly desired


Skills & Qualifications:

  • Must hold an active Secret DoD clearance
  • Must be able to provide guidance and subject matter knowledge regarding Army IT processes, procedures, and systems.
  • Highly proficient with Microsoft Office products, particularly Excel and PowerPoint, with the ability to prepare and maintain briefings & presentations for leadership
  • Provide data gathering, research and analysis in support of various higher echelon IT related task assignments to the primary customer
  • Coordinate, develop, and track responses for Requests for Information (RFI) from higher echelon or other government agencies
  • Information Assurance experience and/or understanding is highly desired, especially related to ATOs, IATOs, RMF, DIACAP
  • Must be comfortable and capable of interacting with senior level government officials and across directorates.
  • Strong oral and written communication and organizational skills
  • High degree of attention to detail, flexible and responsive to changing requirements and priorities
  • Must be self-motivated and have sound planning and organizational skills to perform a variety of different tasks concurrently in a highly dynamic and fast-paced environment with minimal supervision

About NextGen:
NextGen Federal Systems is an innovative technology and professional services provider specializing in advanced software solutions and comprehensive mission and business support services. We work in close collaboration with our customers to truly understand their business and mission goals. Our approach is to design, build, implement, and manage solutions that measurably improve our client’s organizational performance. We have established and foster a corporate culture where we:
•Treat employees with fairness and respect regardless of their position, sexual identity, race, or tenure.
•Communicate the importance of our mission and our employees’ contributions to it, ensuring they understand how their job role contributes to the greater good.
•Openly promote and communicate our ideas for change and adaptability.
•Strive to achieve results as an organization.
•Hold employees accountable to their commitments and provide incentives that encourage positive and productive behaviors.
•Value the talents and contributions of our employees as the key factor for our success.
•Create an environment where people can engage at all levels.
•Encourage people to take risks and allow them to make mistakes.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

RefID: A01

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