Learning Architect (Instructional Designer)

We are looking for a Learning Architect to join our Product Education team.

This role will focus on designing and delivering high-quality learning experiences that enable Nexthink users to successfully adopt and use our products. You will work closely with Product Managers, subject matter experts, and cross-functional stakeholders to translate complex product capabilities into clear, engaging, and scalable learning content.

As a key contributor to Product Education, you will help shape how learning is designed, delivered, and continuously improved across Nexthink, leveraging modern instructional design practices, multimedia, and AI-driven content creation.

Responsibilities

Learning strategy & design

• Partner with Product Managers and Nexthink subject matter experts to identify learning needs, define learning objectives, and design user-centric learning journeys aligned with product strategy and business goals.
• Apply adult learning principles and instructional design best practices to create structured, effective, and engaging learning experiences for diverse user personas.
• Translate complex technical and product information into clear, accessible, and actionable learning content.

Content development & delivery

• Develop end-to-end blended learning programs for Nexthink products, leveraging existing documentation, demo environments, and hands-on use cases.
• Create engaging instructional materials, including assessments, quizzes, practical exercises with feedback, case studies, and instructional visuals.
• Design and produce supporting learning assets such as storyboards, video and audio scripts, simulations, role-plays, and interactive experiences.
• Develop and maintain certification content and exams supporting Nexthink’s training and enablement programs.
• Use modern e-learning authoring tools and multimedia technologies to deliver polished, high-quality learning experiences.
• Leverage AI tools and automation to accelerate content creation, rewriting, scenario generation, and production workflows.

Continuous improvement & product alignment

• Maintain and update training content in line with product evolution, new features, and platform enhancements.
• Test and validate learning materials to ensure accuracy, relevance, and alignment with real-world product usage.
• Proactively contribute ideas for new learning formats, tools, and methodologies to improve learner engagement and scalability.

Collaboration & stakeholder partnership

• Build strong working relationships across Product, Technical Services, and other teams to ensure learning initiatives meet shared goals.
• Act as a trusted learning partner, influencing stakeholders through clear communication, strong design rationale, and reliable delivery.
• Share best practices and contribute to continuous improvement of learning standards and methodologies across the organization.