Voice IT Field Support Specialist, Onsite, TS SCI with a Full Scope Polygraph Security Clearance Required

Voice IT Field Support Specialist, Onsite, TS SCI with a Full Scope Polygraph Security Clearance Required

The Voice IT Field Support Specialist is responsible for providing comprehensive technical assistance and support to end users across the organization.  Candidates must be available to work an 8-hour shift between the hours of 6am-6pm, as determined by management.  Candidates must have an active TS/SCI Full Scope Polygraph security clearance.  This position is 100% Onsite in Annapolis Junction, MD.

Voice IT Field Support Specialist Responsibilities:

- Conduct sites surveys; assesses and documents current site configuration and user requirements.

- Analyze existing requirements and prepare specifications for hardware acquisitions.

- Develop hardware installation schedules.

- Prepare drawings documenting configuration changes at each site.

- Prepare site installation.

- Configure computers, communications devices and peripheral equipment.

- Train site personnel in proper use of hardware.

- Troubleshoot, repair, and test computer workstations, printers, peripherals, and teleconferencing equipment.

- Install and configure computer workstations, printers, peripherals, and teleconferencing equipment and associated cabling.

- Maintain government and/or vendor-manufactured Fiber Optic/Ethernet cables and telephone systems.