Principal Tech Delivery-SAP FICO

Principal Tech Delivery Specialist-SAP FICO

Chennai

About the Job

As a SAP FICO Tech Delivery specialist, you will be part of a team of smart, highly skilled technologists who are passionate about learning and proto-typing cutting-edge technologies. Our team is co-located and agile, with central technology hubs in Chicago, Madrid, Toronto, Pune and Chennai.  

Responsibilities

In this role you will be responsible for executing day to day SAP production support / Enhancements, Upgrades and key project activities in SAP FICO module.

• Monitor Incidents/Service Requests on a daily basis and ensure that resolution is within the agreed SLAs 
• Configure the system for any new business requirements or change in the existing processes 
• Prepare functional specifications for the ABAP team for any change in the existing development or for customizing new developments 
• Assist in smooth closing of month end and year end activities 
• Coordinate and work closely with cross functional team members 
• Foster and maintain good relationship with users across the globe to ensure customer satisfaction 
• Align the day to day activities by adhering to the policies laid down in the organization 
• Work with internal team to identify business issues, problems and/or enhancements and provide highly innovative and creative solutions to achieve quality and process improvements with available hardware, software, databases and peripherals 
• Ability to work under challenging environment and timelines