Senior Research Executive

NIQ GFK CMI’s Customer Success Team is focused on delivering world class insights and reports to the clients and striving for very high level of Customer Satisfaction and advocacy. 

India Customer Success is NIQ GFK’s key department which is instrumental for the company’s success. 

Job Description: Senior Research Executive

You will play an essential role in managing research projects from start to finish; supporting the Manager/Senior Manager on research design, analysis, reporting through to presenting findings to clients.

RESPONSIBILITIES

• Client Portfolio Management:
  • Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management. 
  • Build assigned category & various brands knowledge database using primary and secondary data research.
  • Integrate multiple data sources to answer business issues
• Client Servicing Support:
  • Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company's quality standards.
• Project Instruments Support:

• Be directly accountable for work conducted for their nominated clients in terms of Q’re making, analyses, report template, charting, etc
• Accountable for checking 100% data quality at various intervals- Both data collection and analysis.
• Accountable for data analyses, charting and performing quality checks for analytic reports.
• Should be capable to write first level of data insighting on research reports- Upto 70% of accuracy.
• Recommend improvements in work processes within area of responsibility. 

• Project & General Coordination:
  • Full and proactive coordination with all project internal stakeholders- data collection, data analysis teams, Finance etc.
  • Providing other administrative and operational support in research projects
  • Collaborating with the various internal teams for research projects

We will arm you with the best in market research skills and capabilities, through on the job coaching and training. \You will also be given access to our full range of data and analytics solutions. Whilst we love surveys, we also have plenty of other data to quench your curiosity and wow your clients.