Analyst/Sr Analyst - Customer Success (Analytics & Insights)

About NielsenIQ Customer Success

Customer Success at NielsenIQ Japan is a modern, dynamic team transforming how we serve clients. We combine data, analytics, and human expertise to deliver actionable insights that drive growth. As the key link between NielsenIQ and our clients, we ensure exceptional service and delivery—building trust and long-term partnerships. This role is perfect for someone passionate about data storytelling, client engagement, and delivering measurable business impact.

What You’ll Do

• Analyze and interpret data: Transform sales and consumer data into meaningful insights that inform client decisions.
• Create compelling reports and presentations: Build narratives that highlight category trends and provide actionable recommendations.
• Visualize data effectively: Summarize findings using tables, charts, and graphs.
• Ensure data accuracy: Review datasets for errors and inconsistencies.
• Collaborate with clients: Engage in discussions on analysis design and explore business opportunities with client stakeholders.
• Drive efficiency: Manage projects independently, ensuring timely and cost-effective delivery.
• Inspire and support peers: Contribute to team objectives and foster a collaborative, knowledge-sharing environment.