Senior Account Development

Sales Teams: NIQ’s Sales team for Retail Vertical Department in CARICAM is focused on market penetration through bringing new retailers to our collaboration panel, and growing revenue, finding new business opportunities with current and new clients. Sales is NIQ’s growth engine which is instrumental for the company’s success. 

Role purpose:

So where do you fit here?

You will mainly focus in recruitment since in Dominican Republic we have a great opportunity of strengthen our self service coverage as well as reporting new channels: Liquor Stores, Tech and Durables, Pharmacies. Also, with current and new retailers, you should develop new revenue opportunities, by maintaining close C Level customer relationships and deep understanding of our clients´s pains and priorities. Drive sales and renewals for existing accounts in own scope, securing a sales pipeline, 

In your role, you would:

• Recruit new retailers focusing in Liquor Stores, Self service, Tech and Durables and Pharmacies, by leading strategic conversations with C Levels, being confident on NIQ products, capabilities and strengths in Dominican Republic
• Drive sales and renewals for existing accounts in own scope securing pipeline, new revenue opportunities and maintain customer relationships
• Develop solid and interconnected understanding and materials of customer's industry/business/market/clusters
• Hybrid role as Sales + Customer Success in order to develop and execute Account Plans and JBPs
• Collect, analyze, act-on and escalade as appropriate Voice of Customer feedback
• Expand customer network to identify new budget holders
• Escalade product needs and trends

Throughout your tenure, you will demonstrate the following competencies:

Relationship Building: Develop effective long-term professional interactions with customers based on trust working toward the best interest of those involved providing positive results.

Active listening: Enhance mutual understanding in communicating with customers by expressing genuine interest in, and providing full attention to, the content and meaning of customers’ messages

Information seeking: Curiosity and desire to know more about things, people, or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking in-depth questions; or conducting less-focused environmental scanning for opportunities or miscellaneous information that may be used in the future

Influence and persuasion: Persuading, convincing, influencing, or impressing others in order to get them to support a specific agenda, make a specific type of impression, or take a specific course of action.

Negotiation: Identify key bargaining points for all parties and work effectively toward win-win solutions

Composure and resiliency: Effectively deal with pressure, maintain focus and intensity, and remain optimistic and persistent, even under adversity. Have the ability and propensity to recover quickly from setbacks, rejections, and conflicts and to maintain self-control in the face of hostility or provocation.

Organizational Savvy: Gather and accurately assess information related to the organization’s formal and informal communication channels and power relationships

Business Acumen: Makes sound business decisions based on a strong understanding of the company’s business model, strategic goals, and relevant policies, as well as best practices and current technologies in their own discipline or functional area.