Analytic Account Manager, Retailers, BookScan

We’re looking for an experienced analytic Account Manager to support and grow the NielsenIQ BookScan retailer panel in Australia. In this role, you’ll act as a trusted advisor to retailers, analyse and deliver high-quality insights, and ensure the accuracy and integrity of BookScan data. You’ll manage the BookScan panel and key relationships, contribute to panel growth, and collaborate across the business to enhance our products and services. 

Responsibilities 

• Panel Management: Manage and support retailer accounts participating in the BookScan panel 
• Client Engagement: Recruit new retailers, manage onboarding/offboarding, and strengthen panel engagement; Build strong client relationships through presentations, workshops, and ongoing communication 
• Training & Enablement:  Provide training to help clients maximise the value of BookScan services 
• Data Quality: Ensure accurate weekly data through quality checks, issue resolution, and regular retailer audits 
• Insight & Analysis:  Deliver clear, actionable insights by using your analytic skills to work with multiple data sources 
• Work with BookData colleagues, the General Manager, and wider NIQ teams on product improvements and integrated solutions 
• Contribute positively to team culture and uphold NielsenIQ values