Associate Manager - Omni

Job Description 

• Team Oversight & Development  

• Supervise and coach team members in the designated functions.  

• Support onboarding, training, and continuous development of team capabilities.  

• Compliance & Process Governance  

• Ensure adherence to SOPs and compliance metrics for CSV databases.  

• Monitor database health and assist in initiatives 

• Operational Excellence  

• Identify inefficiencies and contribute to automation and process improvement initiatives.  

• Maintain high standards of data quality and minimize manual errors.  

• Stakeholder Engagement  

• Escalate critical issues to the Operations Manager and support resolution efforts.