P2P Senior Associate

The P2P Senior Associate is responsible for accurate and timely execution of Accounts Payable invoice processing (PO and Non-PO) with strong exception handling, control compliance, and first-line governance. 

The role focuses on validating invoice accuracy (tax, coding, approvals), resolving discrepancies, supporting GR/IR and open-item follow-ups, and contributing to month-end close readiness, aging reduction, and audit compliance, while acting as a key escalation point for complex transactions. 

Key Responsibilities: 

🔹 Invoice Processing & Validation 

Process PO and Non-PO invoices in SAP with high accuracy and timeliness 

Perform detailed validation of tax, coding, approvals, and duplicate checks 

Ensure correct execution of 3-way match (PO, Invoice, GR) 

Deliver strong first-time-right (FTR) performance 

🔹 Exception Handling & Control Governance 

Resolve invoice holds, discrepancies, and complex exceptions 

Act as escalation point for issues raised by Junior Associates 

Ensure adherence to SOPs, controls, and SOX compliance requirements 

Maintain first-line control checks and exception governance 

🔹 Reconciliation & Close Support 

Support GR/IR reconciliation and open-item follow-ups 

Perform vendor statement validation and discrepancy resolution 

Contribute to month-end processing, accrual inputs, and close readiness 

Ensure completeness of supporting documentation and audit trail 

🔹 SLA, Productivity & Queue Governance 

Manage workload to meet SLA/KPI targets (accuracy, cycle time, aging) 

Maintain and update productivity, aging, and exception trackers 

Support queue prioritization and backlog reduction 

Ensure timely closure of assigned transactions and exceptions 

🔹 RCA, Continuous Improvement & Governance 

Identify recurring issues and support root cause analysis (RCA) 

Contribute to corrective and preventive actions (CAPA) 

Support standardization and continuous improvement initiatives 

Highlight risks, inefficiencies, and control gaps 

🔹 Stakeholder & Query Management 

Coordinate with procurement, requestors, finance/controllers, and treasury 

Handle vendor queries related to discrepancies and statement follow-ups 

Provide timely and accurate updates on issue resolution 

Support knowledge sharing and guidance to P2P associates (non-people management) 

🔷 Outcomes (Success Measures) 

High invoice accuracy and productivity metrics  

Complete exception resolution log with closure status 

Timely GR/IR follow-up tracker with resolution timelines 

Full audit-ready approval evidence and documentation trail 

Measurable aging reduction and backlog improvement 

Documented vendor query resolution trail (emails, tickets, workflow notes)