Data Operations Analyst

Flexibility. Fun. Freedom to grow. It’s all happening at NIQ, where analysts are working hard to drive decisions for top companies. Our accurate, detail-oriented Data Operations Analysts roll up their sleeves to work on end-to-end database production projects.

The Data Operations Analyst is a role responsible for analysis and data processing in a timely and high-quality manner in the range of assigned product categories. This is a good position to start your professional career in the analysis and data processing field.

Responsibilities:

Daily operations

• Coding new products and characteristics, ensuring timely and accurate output to meet the daily production schedule
• Be aware of newly launched or relaunched products provided by the system, keep an eye on the reality of the shelf vs the product provided by the product coding platform
• Archive and supply product catalogs, product lists, barcode lists from manufacturers, websites, leaflets, and/or from the field for ad-hoc projects or categories under focus
• To fully master the workflow and functioning of her/his unit and between all departments, to learn and use the in-department workflow and follow-up files and processes
• The secure quality area by supervising established checks, analyzing and discussing discovered issues
• Keep and maintain up-to-date, accurate, and clear documentation of the working environment and KPI with specified deadlines

Client service support

• Manage client queries in a professional manner (clear on-time feedback) by liaising effectively with other departments to respond to requests.
• Follow the developments in the sector

Requirements:

• Intermediate English and Croatian language (B2+), both verbal and written
• Proficiency in PC and MS Office standard tools (e.g. Excel, Word, Access, Outlook), a quick learner of new software
• 1+ year of any job experience will be a big plus
• Good communication skills, both verbal and written
• Analytical Skills
• Attention to details and readiness for routine work
• Strong orientation on self-development and teamwork

We Offer:

• Work in an international, multicultural environment
• Hybrid working type possibility
• Internal Recognition Program
• Mentoring - Mentee Program
• Volunteer time off
• Free LinkedIn Learning access that helps you discover and develop business, technology-related, and creative skills through over 20,000 courses available in 7 languages)
• Free Employee Assistance Programs (EAP) - NIQ offers support to all associates and their families for their emotional well-being trough professional, timely and confidential counselling services on issues related to everyday concerns & problems, overcome emotional challenges, and maintain a healthy and balanced lifestyle.