E2E Project Manager (Qualitative)

Enable fulfilment of operations deliverables and ensure those deliverables are in line with budget, schedule and quality assurance based on global standard operating procedures within area of responsibility. Close and effective collaboration across multiple functions that work together on project execution and deliverables to deliver on project/client commitments.

Job Purpose
The project management role is responsible for managing all aspects of project activities from costing, set-up, execution, data quality to end deliverables. Ensuring that projects are completed within established budgets, parameters, schedule and quality standards. Proactive approach to addressing potential operational risks with mitigation plan in place to ensure we deliver on all our project commitments and drive high client satisfaction. Commercial understanding and driving high customer service standards are key as this role works in close collaboration with commercial partners and even the end client.

This role is focused on qualitative research studies for the Malaysia market, managing the end-to-end delivery of qualitative projects while ensuring operational excellence, quality standards, and client satisfaction.

Responsibilities

1. Project Management - Handle costing, setup, execution, and closure of projects. Monitor progress, manage risks, and ensure data quality. Manage end-to-end qualitative research projects, including but not limited to In-Depth Interviews (IDIs), Focus Group Discussions (FGDs), online communities, ethnographic studies, and other qualitative methodologies.

2. Vendor & Fieldwork Coordination - Brief vendors, manage fieldwork, and ensure capacity meets project needs.

3. Quality & Compliance - Implement QA procedures, ensure data security, and adhere to SOPs and regulations.

4. Process & Cost Optimization - Track project costs, manage changes, and drive continuous improvement.

5. Communication - Maintain clear communication with stakeholders and provide timely updates.