Reception Supervisor

As the face of Nine’s corporate headquarters in North Sydney, you will orchestrate a seamless front-of-house experience while leading a dedicated team of receptionists. 

This is a high-impact role where your professional polish and leadership will ensure our executive operations and guest relations run smoothly. 

Day to day you will:

• Lead and mentor a team of permanent and casual receptionists, managing fair rosters and providing comprehensive training.
• Act as the primary point of contact for all incoming calls and visitors, ensuring a professional and courteous first impression.
• Oversee executive-level facilities, managing meeting room bookings and ensuring all front-of-house spaces remain immaculate.
• Coordinate critical communications, including connecting publicity radio interviews and maintaining constant contact with Executive EAs.
• Administer essential office services, such as managing taxi dockets and responding promptly to all central email enquiries.
• Maintain operational excellence by supervising the use of call recording devices and switchboard protocols.
• Ensure compliance with Nine’s Code of Conduct and WHS policies while managing front-of-house workflows