Senior Officer- Client Onboarding

Purpose of the job

Provide onboarding services to a varied portfolio of clients for which Ocorian provides services to / intends to service, under the supervision of the Manager and / or Unit Head in accordance with the Mauritius regulations and in strict adherence to the procedures and processes of Ocorian. 

Main Responsibilities

• Assist the Client Onboarding Manager and Client Onboarding Team in the onboarding of new clients; 
• Be able to work independently and analyse all types of Client Onboarding work being undertaken, from preliminary onboarding, approval by the client acceptance committee and registration and licensing with the authorities; 
• Actively engage with clients being onboarded as well as with the Client Services Team to ensure an excellent first client experience; 
• Maintain high quality operating standards, procedures/best practices and quality controls; 
• Work towards predefined timeframes for onboarding of clients; 
• Work in accordance with the Compliance and AML/CFT policies to ensure that all KYC/CDD, client onboarding questionnaire and all other documentations are in place prior to the client acceptance process; 
• Ensure the prompt and effective handing over between the client services teams and the clients once the client entity has been set-up / incorporated and licensed; 
• Undertake discussions and exchanges with banks for opening of bank accounts for new clients and ensure preliminary onboarding has been completed; 
• Coach team members for onboarding matters and review work from time to time for lower level colleagues in the team 
• Ensure Files and Internal Databases are updated at all times.