Officer - Client Administration

Deliver operational excellence and ensure compliance:  

• Processing client payments on the payment platform, including filling in all the relevant details on the payment platform, generating the approval sheet, preparing wire instructions, loading payments on the internet banking platform, arranging for review, approval and signature of the relevant documents.
• Performing bank transaction monitoring for portfolio of clients under various service lines.
• Processing statutory filing requests, including preparing statutory forms, arranging for review and signature, filing of the forms with the authorities and following up on the status of the filing.
• Processing winding up requests, including preparation of resolutions and other documents for winding up, arranging for review and signature, filing of the forms with the authorities and following up on the status of the filing.
• Processing removal from register requests, including preparation of resolutions and other documents for removal from register, arranging for review and signature, filing of the forms with the authorities and following up on the status of the filing.
• Regulatory Reporting with central banks for other Ocorian jurisdictions.Providing assistance and processing of Business Control requests such as Access Rights Management.
• Monitoring and ensuring submission of Regulatory Surveys for both Ocorian and Client entities.
• Processing ad-hoc payment requests to Regulators
• Processing and ensuring payment of regulatory fees on a yearly basis for Ocorian and Client entities
• Scanning and uploading client documentation on Document Management System (iManage), focusing on operational excellence and data accuracy in the delivery of internal client support; ensuring client due diligence by checking received files.
• Assisting in and responding to regulatory enquiries from Compliance and other clients, adhering to all internal policies and procedures to policy.
• Delivering a high-quality service to clients ensuring relevant service level agreements and quality standard requirements are delivered and at times exceeded.
• Reporting and providing regular updates to the Senior Officer and providing general assistance to the latter.
• Building foundational skills and knowledge in your chosen field. Growing your understanding of our business goals and the activities associated with their achievement. 
• Undertaking any ad hoc duties as may be required.  

Deliver client-centric service: 

• Providing high quality support to internal clients through professional interactions and service provision.   
• Growing your appreciation and understanding of client needs and how to deliver exceptional service.
• Developing a deeper understanding of our business. 

Ensure financial management:

• Gaining a solid understanding of how financial management works within the enabling functions and across the broader group.

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