Operations Lead - Innovation

Reporting to VP of Operations, the Operations Lead owns the day-to-day operating rhythm of the team’s leading OddBytes’ innovation. This role ensures that planning, execution, communication, and governance run smoothly across teams, enabling leaders and teams to focus on delivery and impact. The role partners closely with innovation heads and team leaders to provide clarity, visibility, and continuous improvement across the organization.

Key Responsibilities:

• Operational Cadence Ownership: Own and manage the innovation teams’ operational cadence, including training, sprints, boards, leadership syncs, and events.
• Meeting Preparation & Governance: Ensure all meetings are well-prepared, with clear agendas, ready materials, and documented decisions and action items.
• Team Coordination: Coordinate team activity and information flow, managing dependencies across systems.
• Operational Tooling Management: Maintain and continuously improve operational tooling, including dashboards, trackers, documentation, and calendars.
• Metrics & Portfolio Visibility: Ensure progress metrics, evidence tracking, and portfolio views are accurate, current, and accessible.
• Communications & Reporting: Execute and manage team, including monthly updates, portfolio summaries, decisions, and highlights.
• Stakeholder Visibility & Alignment: Provide clear visibility into the organization’s progress, risks, and outcomes for leaders and stakeholders.
• Process Improvement & Optimization: Identify workflow friction and drive process improvements through retrospectives, playbooks, and operating norms.
• Onboarding & Enablement: Support onboarding and enablement, ensuring role clarity, access to tools, and understanding of cadence.
• Training Planning & Coordination: Manage training planning by conducting location research, overseeing venue logistics, coordinating and communicating with participants, and providing on-site operational support.

REQUIRED SKILLS

• Project Management Experience: 3-5+ years of experience managing projects or programs, with a proven ability to plan, execute, and deliver work in fast-paced, cross-functional environments.
• Planning & Execution Skills: Clear, concise written and verbal communication, with the ability to engage effectively across diverse stakeholders and levels.
• Exceptional Communication Skills: Strong written and verbal communication, with the ability to clearly and empathetically engage across multiple channels and roles.
• Stakeholder & Dependency Management: Experienced in coordinating across teams, managing handoffs, and aligning priorities to ensure smooth delivery.
• Problem-Solving Mindset: Proactive in identifying risks, blockers, and inefficiencies, and effective at resolving issues with speed and sound judgment.
• Technical Proficiency: Comfortable using project management and collaboration tools (e.g., Jira, Coda, Miro, dashboards, trackers) and quick to adapt to new platforms.
• Highly Organized & Detail-Oriented: Able to manage multiple initiatives simultaneously while maintaining accuracy, structure, and follow-through.
• Collaborative & Independent: Capable of working autonomously while also thriving in highly collaborative, cross-functional teams.
• Adaptability & Resilience: Effective in dynamic environments, able to adjust plans as priorities evolve.