Catering Operations Assistant

Main Responsibilities

Support for event catering management

• • Helping the Catering Manager with the operational organisation and running of receptions on the Organisation's premises
  • Ensuring that receptions and events run smoothly by maintaining seamless collaboration with caterers and internal teams to guarantee flawless logistics and an optimal customer experience before, during and after events
  • Providing operational support to internal and external clients on all aspects related to receptions
  • Monitoring the quality of services provided and making recommendations for the continuous service improvement
  • Contributing to business analysis through various reports
  • Managing various stocks (linen, wine cellar, etc.) by anticipating needs in line with fluctuations in activity, ensuring the quality of the products supplied, carrying out regular stock-takes and updating monitoring tools. Managing the inbox, monitoring emails and coordinating timely responses with client directorates.

Support for cafeteria and canteen catering management

• • Assisting the Catering Manager in managing catering contracts
  • Ensuring the smooth day-to-day running of the service by anticipating needs and resolving any issues that may arise
  • Regularly monitoring the quality of services: service standards, cleanliness, hygiene, compliance with key performance indicators, and proposing remedial actions where necessary
  • Overseeing the maintenance and repair of kitchen equipment as well as the completion of hygiene audits, ensuring that the relevant service providers carry out these tasks correctly.
  • Contributing to reporting and the assessment of service providers’ performance.