ITIN Support Specialist

About the role

• We’re seeking a detail-oriented ITIN Support Specialist to join our team.

• This remote position is ideal for a candidate who is fluent in Turkish and English, and comfortable working with structured processes and sensitive information, while maintaining a high level of professionalism.

• Working hours for this role are between 09:00 and 17:00 U.S. Pacific Time, which corresponds to 20:00 – 04:00 Türkiye time, in alignment with our office operations.

What you'll do

• Prepare, review, and submit ITIN-related forms and documentation,
• Ensure all information is complete and accurate before submission,
• Handle client calls regarding ITIN applications and follow-up processes,
• Maintain organized records and track application statuses,
• Communicate clearly and professionally with clients in English.

Qualifications

• Bachelor’s degree in Business Administration, International Relations, Law or a related field,
• Recent graduate or 1–2 years of relevant work experience,
• Strong English communication skills (written and verbal),
• Excellent attention to detail and accuracy,
• Ability to follow structured procedures and meet deadlines,
• Strong organizational skills,
• Comfortable working in a fast-paced, remote environment.