AVP of Human Resources

About the role

The AVP, HR Generalist owns the operational backbone of Tidal’s people infrastructure. This role is responsible for payroll, benefits, administrative and facilities operations — ensuring reliability, precision, and scalability as the firm grows rapidly.

This is a hands-on, execution-focused role requiring strong process discipline, sound judgment, and the ability to operate calmly in a high-growth environment.

The role reports to the SVP, Human Resources and partners closely with the VP HR Business Partner.

What you'll do

Payroll & Benefits Operations

• Own end-to-end payroll and benefits execution
• Ensure accuracy, compliance, and timely resolution of issues
• Manage vendor relationships, SLAs, and escalation paths
• Partner with Finance and Legal on compliance matters

Administrative & Facilities Leadership

• Lead the administrative team and Facilities Manager
• Redesign admin scope to align with business priorities
• Oversee office operations, expansions, and build-outs
• Ensure facilities and admin functions scale with growth

HR Operations & Infrastructure

• Build and maintain repeatable HR operational processes
• Ensure systems (including Rippling) function reliably
• Reduce operational noise and executive involvement

People Leadership

• Lead and develop admin and HR operations staff
• Ensure workloads are balanced and roles are clearly scoped
• Drive accountability, precision, and continuous improvement

Qualifications

• 6+ years of HR experience with payroll and benefits ownership
• Experience managing HR operations, admins, or facilities
• Strong execution skills and process orientation
• Calm, reliable operator in a high-growth environment

We are prioritizing candidates who are located within proximity to Chicago, IL; Milwaukee, WI; New York City, NY; and West Palm Beach, FL.