OPWDD Operations Agent

Outsourcing Advantage is seeking a detail-oriented and highly organized OPWDD Operations Agent to support our operations focused on the Office for People With Developmental Disabilities (OPWDD). The successful candidate will be responsible for ensuring compliance with OPWDD and ensuring the smooth execution of departmental processes, including invoice processing, internal auditing, and the coordination of financial operations to maintain compliance and efficiency.managing operational processes, and providing exceptional support to our team and clients. This role requires strong analytical skills, excellent communication abilities, and a thorough understanding of the policies and procedures related to developmental disabilities.This is a entry level position with full training provided

Responsibilities

• Verification of invoices, ensuring accuracy, proper documentation, compliance alignment with OPWDD and internal regulations, and meeting deadlines.
• Conduct internal audits across the FI and HCBS departments, review records and transactions, and comply with internal policies and external regulations.
• Collaborate with department heads and stakeholders to resolve discrepancies.
• Assist in preparing and presenting audit reports, offering recommendations for process improvements and compliance enhancement.
• Adapt to new software tools and systems to streamline processes and enhance departmental efficiency.
• Foster a collaborative environment, working closely with team members and other departments to ensure seamless operations and continuous improvement.

Requirements

• Strong attention to detail, with the ability to manage multiple tasks and ensure accuracy.
• Adaptability to new software tools and technologies to improve operational efficiency.
• Excellent communication skills, both written and verbal, with the ability to interact effectively with team members, department heads, and external partners.
• Analytical thinking to identify discrepancies, inefficiencies, or areas of improvement. • Problem-solving skills, with a focus on proactive issue resolution and process optimization.
• Ability to work independently and a strong team player who collaborates across departments.
• Organizational skills to manage multiple priorities and deadlines in a fast-paced environment.
• Excellent verbal and written communication skills in English & Spanish. at least at a level of C1 Advanced

Benefits

• Competitive salary.

• Opportunity to work on diverse and exciting projects

• Supportive and collaborative work environment.

• Weekly payments.

• Weekends off.

• Welcome Bonus

• Performance Bonus

• Over-time Bonus

• Growth Opportunities

• Earn bonuses for getting your friends hired

• National holidays pay double the hourly rate