Call Centre Learnership (12 Months)

The Learnership is a structured work-based program, affording unemployed youth work experience in our company. This program gives unemployed youth workplace experience or an opportunity to practice the work skills in order to assist them in the future with their chosen occupations.

The successful applicants will enter into a fixed term Learnership agreement for 12 months (not an employment contract) with the company and receive a stipend. This is a learning opportunity for the unemployed that has a passion for call centre and would like to gain experience in order to pursue a career in the Financial and Insurance industry

Competencies

The successful individual would need to demonstrate the below listed competencies at an advanced level:

• Very strong interpersonal skills and the ability to build relationships
• Takes initiative
• Engages professionally
• Adapts and responds positively to change
• The ability to multitask and handle stress
• Communication skills
• Self-motivated with a desire to learn
• Basic Computer Literacy will be an added advantage