Social Media Community Manager
Job Overview
We’re a team of 500+ professionals who develop cutting-edge web data gathering solutions for thousands of the world’s best known businesses, including Fortune 500 companies.
What’s in store for you:
You’ll be solving challenges for top-tier clients and collaborating with industry professionals. We’ll fuel your professional growth with vast internal and external learning resources and an environment of teaming up and knowledge sharing.
We’re a team of 500+ professionals who develop cutting-edge web data gathering solutions for thousands of the world’s best known businesses, including Fortune 500 companies.
What’s in store for you:
You’ll be solving challenges for top-tier clients and collaborating with industry professionals. We’ll fuel your professional growth with vast internal and external learning resources and an environment of teaming up and knowledge sharing.
Your day-to-day:
- Plan, create, and publish social media content aligned with brand messaging and business goals;
- Ensure consistency of tone of voice and messaging across all external communication channels;
- Monitor review platforms (e.g., G2, Trustpilot, Gartner Peer Review), YouTube channel comments & collaborate with other teams regarding engaging with comments and customer feedback;
- Execute campaigns to increase customer reviews (e.g., prepare email strategy and follow-up processes for clients);
- Analyze social media and review platform performance & monitor competitors to optimize content and communication strategies;
- Develop and review strategies for social media channels and review platforms, ensuring alignment with overall communication and business objectives.
Your skills & experience:
- 2+ years of experience in community management, including online reputation and review platform management;
- Hands-on experience in managing LinkedIn company pages, creating organic content, and a strong understanding of the platform’s algorithms;
- Fluency in English;
- Experience handling sensitive comments or complaints;
- Excellent written communication and copywriting skills;
- Analytical & strategic mindset with ability to interpret engagement and performance metrics;
- Strong organizational and multitasking abilities.
- Experience managing paid social campaigns (e.g. LinkedIn Ads).
Nice to have:
Salary:
- Gross salary: 2400 - 3400 EUR/month. Keep in mind that we are open to discuss a different salary based on your skills and competencies.
Up for the challenge? Let’s talk!