Recovery & Wellbeing Coach

About this opportunity

We are seeking an experienced Recovery & Wellbeing Coach to join our Group Health & Safety team. In this role, you'll partner with leaders, employees, healthcare providers and claims agents to support safe and sustainable recovery outcomes for employees experiencing work and non-work-related injuries or illness.

This is a highly collaborative role that supports multiple Pact sites and will require regular travel across NSW and interstate as needed.

Your key responsibilities will be to:

• Manage workers compensation and injury management cases from end to end
• Develop and implement individual recovery and return-to-work plans
• Proactively identify and address barriers to recovery and return to work
• Liaise with employees, managers, healthcare providers, rehabilitation consultants and claims agents
• Coordinate and monitor early intervention and onsite physiotherapy programs
• Facilitate case conferences, claims reviews and strategic stakeholder meetings
• Provide injury management guidance and support to sites across the business
• Maintain accurate injury and claims records and reporting
• Support the implementation of Group wellbeing and injury management initiatives

Your skills and experience

To be successful in this role, you’ll have:

• Experience in injury management, workers compensation or return-to-work coordination
• Strong knowledge of workers compensation and relevant legislation
• A background in allied health, health and safety, rehabilitation or a related discipline
• Exceptional stakeholder management and communication skills
• The ability to manage multiple cases and competing priorities
• Strong administrative and reporting capabilities
• Strong general IT skills – Microsoft Excel and word
• Experience using injury management systems (SolvInjury experience highly regarded)
• A current driver's licence
• Ability to work autonomously and as part of a team