Residence Executive - Russian speaker
Job Overview
Position Summary:
We are seeking a dynamic and service-oriented Residence Executive to join our Residences Division. The ideal candidate will serve as the primary point of contact for our long-term residents, ensuring personalized, efficient, and seamless day-to-day experiences that reflect the Palazzo Versace standard of excellence.
Key Responsibilities:
Provide dedicated assistance and support to residents in all matters related to their stay, lifestyle, and residence services.
Manage daily resident requests, concerns, and communications with professionalism and discretion.
Coordinate with Housekeeping, Engineering, Security, and Concierge teams to ensure timely service delivery.
Assist in move-in/move-out procedures, apartment inspections, and resident orientations.
Maintain accurate records of resident profiles, preferences, and service histories.
Support billing and administrative tasks related to residence operations.
Foster a warm and welcoming environment that enhances residents’ sense of belonging and satisfaction.
Uphold brand standards and ensure all interactions reflect Palazzo Versace’s luxury hospitality values.