Principal Product Manager (Strata Cloud Manager Platform)

Job Summary

As a Product Manager for our SaaS network security management platform, you will be responsible for understanding customer problems, defining a product vision, and guiding feature development to simplify daily operations for Network Security Administrators. You will work with cross-functional teams including engineering, UX, and marketing to drive the product roadmap and ensure the successful delivery of market-leading solutions.

Key Responsibilities

• Own the product vision, strategy, and roadmap for features including activation, onboarding, identity management, and platform scaling.

• Translate customer needs into clear user stories and acceptance criteria to guide development efforts and ensure solutions address user pain points.

• Proactively collaborate with UX, engineering, and other product teams to deliver high-quality, differentiated, and automated solutions.

• Partner with product marketing to develop compelling messaging, impactful sales tools, and marketing content to support go-to-market efforts.

• Act as the voice of the customer, engaging with users, partners, and sales teams to gather feedback, evangelize the product, and drive continuous improvement.

• Define and analyze key performance indicators (KPIs) to track product success, identify areas for optimization, and inform data-driven decisions.

• Conduct thorough market research and competitive analysis to identify industry trends and inform product strategy and priorities.

• Enable field teams by collaborating with technical marketing and support to assist with training, beta programs, and critical issue escalations.