Senior DevOps Engineer

Role: Senior DevOps Engineer

Location: Melbourne (Hybrid 3 days a week in the office)

Team: Engineering

Reporting to: Engineering Manager - DevSecOps

At PaperCut, we believe two things: great code can change the world, and a great flat white can change your morning. Now, let's be honest, "print management" doesn't usually make people leap out of their chairs. But here at PaperCut, we’ve turned the most boring part of IT into one of the most exciting and impactful jobs in tech. How? Simply put, our code saves trees!

We’re a B-Corp certified company on a mission to make our customers' printing waste-free, easy, and secure. With a global footprint spanning 195 countries, approximately 100,000 companies, and 140 million end users (equivalent to about 1 in 50 people globally), we are now moving forward into the cloud, SaaS, and beyond print.

What you'll actually do:

• Build the Foundation: You’re responsible for building and maintaining the development tools, infrastructure, and secure environments that deliver a stable and enjoyable experience for PaperCut’s customers.

• Guardian of Reliability: You’ll ensure the performance, uptime, and scale of our products. You’ll own the production monitoring and observability tools to maintain high standards of code and thoughtful solution design.

• Champion of Automation: You won't just follow the process; you'll improve it. You will identify solutions to reduce technical debt, improve team efficiency, and automate development and release processes.

• Collaborate on Quality: As part of the broader Product Development team, you’ll work cross-functionally to review code, facilitate knowledge sharing, and maintain consistent design and performance standards across our products.

What you bring to the table:

• Cloud & Hosted Infrastructure: You have experience in DevOps within cloud environments and SaaS Products, specifically maintaining and optimising the configuration of servers and platforms that provide hosted services.

• DevOps & Coding Mastery: You have the ability to take a user story and craft it into high-quality code, while maintaining and optimising the configuration of servers and platforms that provide our hosted services.

• Cool Under Pressure: When things go wrong, you promptly and effectively respond to software issues. You are skilled at identifying root causes, devising solutions, and communicating progress to key stakeholders.

• Automation Architecture: You have experience building and implementing automation frameworks and strategies to ensure high-quality, functioning products.

• A Growth Mindset: You are flexible, curious, and open to new ideas. You advocate for continuous improvement based on customer needs and anticipate the impact of delivery on others.