Training Engineer

Required skills -

• Flair of language in ability to deliver training and face the internal and internal training students.
• Ability to learn the complex telecom technologies and PW features to explain in simple terms.
• Learning attributes to explore the AI and next gent training tools to improve the training delivery to next level of proficiency.
• Open to learn and share the knowledge in your career path to make PW training with excellent delivery framework.

What you will do -

• Set up training labs for training delivery and documentation team for
• Develop and support product training and user documentation
• Provide support to techpub team for user guides, system workflows, feature descriptions, and operational procedures
• Work closely with cross-functional teams to understand system architecture, workflows, and feature behavior
• Collaborate regularly with techpub, Dev/QA teams to align documentation with system usage flows, practical application scenarios, and knowledge dissemination needs
• Independently explore product functionalities and venues for internal and external training development and delivery plans
• Review and enhance existing training and documentation for technical accuracy, completeness, and usability
• Identify gaps, inconsistencies, and ambiguities in technical content and proactively resolve them
• Reduce dependency on SMEs by building strong working knowledge of the product and its deployment scenarios
• Support knowledge sharing across teams by explaining system behavior, guiding peers, and contributing to internal knowledge assets
• Leverage modern tools, including AI-assisted workflows, to improve efficiency in content creation and validation.