Intern, Professional Services
Intern 0 - 0 INR per-year-salaryJob Overview
Parallel Wireless is a U.S.-based pioneer in Open RAN innovation, transforming how mobile networks are built, optimized, and powered. Through our GreenRAN™ portfolio, we enable operators to deliver next-generation connectivity with unmatched energy efficiency, automation, and flexibility.
Parallel Wireless is a U.S.-based pioneer in Open RAN innovation, transforming how mobile networks are built, optimized, and powered. Through our GreenRAN™ portfolio, we enable operators to deliver next-generation connectivity with unmatched energy efficiency, automation, and flexibility.
What you need :
- Strong written and verbal communications skills.
- Must be able to work in 24x7 shift environment with a flexibility to work diverse schedule.
- Preferred skills :
- one of the 5G, LTE, UMTS, GSM and other Radio Access Technologies.
- Familiarity with LAN/WAN, Routing protocols, TCP/IP, QoS, Tunneling and security protocols.
- Unix/Linux systems knowledge.
- Ability to understand technical issues.
- Ability to adapt quickly to changing environments and manage parallel time-critical tasks.
- Experience with Excel or other statistical analysis tools.
Key Job Functions -
- Will be part of a 24x7 remote network monitoring team working on a rotating shift basis.
- Network Monitoring of system events, alarms, and Key Performance Indicators (KPIs).
- Responsible for KPI and technical reporting for the Customer Support team.
- Collaborate with peer teams to identify their specific reporting requirements.
- Perform first level technical support and analysis on issues found during network monitoring.