Client Services Assistant (Marketing Graduate Role)
Full-time (Salary)Job Overview
Location: Sydney (Hybrid) - Graduate/Entry Level
Pattern is Australia’s leading ecommerce digital agency, awarded Australia’s Best Digital Agency at the NORA Awards. We’re also the largest seller on Amazon globally, working with world-class brands across all product categories.
We offer perks like 5 weeks of annual leave, hybrid and flexible working, paid parental leave, reduced summer hours, a competitive salary, plus stock options upon joining.
This is an entry-level opportunity designed for a recent graduate passionate about digital marketing and eager to build a career in paid media. You’ll work alongside an experienced team of performance marketing professionals, gaining hands-on exposure across Paid Search, Programmatic, and Affiliate channels for some of Australia’s most exciting ecommerce and retail brands.
Location: Sydney (Hybrid) - Graduate/Entry Level
Pattern is Australia’s leading ecommerce digital agency, awarded Australia’s Best Digital Agency at the NORA Awards. We’re also the largest seller on Amazon globally, working with world-class brands across all product categories.
We offer perks like 5 weeks of annual leave, hybrid and flexible working, paid parental leave, reduced summer hours, a competitive salary, plus stock options upon joining.
This is an entry-level opportunity designed for a recent graduate passionate about digital marketing and eager to build a career in paid media. You’ll work alongside an experienced team of performance marketing professionals, gaining hands-on exposure across Paid Search, Programmatic, and Affiliate channels for some of Australia’s most exciting ecommerce and retail brands.
What You’ll Do
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Learn and apply the fundamentals of digital marketing across SEO, Paid Media, CRM, and Analytics.
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Support the delivery of integrated digital marketing campaigns across leading fashion, homeware, and retail brands.
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Assist with project management tasks including scheduling work, managing timelines, coordinating deliverables, and ensuring smooth execution across internal teams.
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Support the creation, analysis, and presentation of client performance reports and campaign insights.
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Build and maintain strong day-to-day relationships with clients, supporting communication and campaign delivery.
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Identify and present new growth opportunities that drive measurable results for clients.
What will I need to thrive in this role?
- A recent graduate (2023–2025) with a degree in Marketing, Commerce, Business, Data Science, or a related field.
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Clear written and verbal communicator who can explain data simply and confidently.
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Proactive self-starter who asks questions, takes ownership, and follows through.
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A genuine interest in ecommerce, retail, and how digital marketing drives commercial outcomes.
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Analytical mindset - comfortable working with data, spotting trends, and drawing conclusions from numbers.
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Strong attention to detail; you notice when things don’t look right and do something about it.
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Proficient in Microsoft Excel or Google Sheets (pivot tables, VLOOKUPs, basic formulas).
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Proactive self-starter who asks questions, takes ownership, and follows through.
Why You’ll Love Working at Pattern
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Hybrid flexibility - WFH Mondays & Fridays.
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5 weeks annual leave every year.
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Summer Fridays - finish at 1pm for long weekends during Summer (Dec-Feb).
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12 weeks paid parental leave for the primary caregiver or 4 weeks of paid spousal / partner support leave.
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Regular team events - lunches, celebrations, and Pattern Values Week.
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Competitive salary and stock options are available upon joining.
What is the hiring process?
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Virtual interview with Hiring Manager
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Virtual/in-person task presentation and interview with Hiring Manager & Peer
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Virtual/in-person interview with other team members
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Professional reference checks
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Executive review
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Offer