Development Manager, Cloud Infrastructure

Petal is a leading Canadian healthcare orchestration and billing company that revolutionizes healthcare systems to make them agile, efficient, and resilient by enabling the forecasting and shaping of world-class healthcare through Healthcare BI, advanced analytics, and informed insights. 

 
Our commitment to fostering an exceptional workplace culture has earned us notable recognitions, including being listed as a Great Place to Work in both the technology and healthcare sectors. Join us in our mission to empower healthcare innovators and improve healthcare differently. 

What you can expect when joining the team 

As a Cloud Infrastructure Development Manager, you can expect to join a collaborative and innovative environment where teamwork and continuous learning are highly valued. You will take ownership of high-quality cloud systems, drive technical excellence and contribute directly to strategic initiatives.

Supported by the Director of Platform and senior leadership, you will have the autonomy to shape team processes, mentor developers, and foster a high-performing team.  

Here is some of the technology you'll get to work with daily: Kubernetes, Terraform, Python, Go, Linux, Azure Cloud 

Your expertise and strong leadership skills will play a pivotal role in shaping the team’s success and the future of Petal’s software solutions.  

Your daily life 

In your day to day, you will be led to: 

• Lead, mentor, and support a team of 3-6 SREs, helping them grow their technical and leadership skills while fostering a collaborative, inclusive team culture aligned with Petal’s values. 

• Provide clear technical direction, enforce coding standards, and promote best practices to ensure high-quality, maintainable, and scalable software solutions. 

• Collaborate closely with product managers, designers, staff developers, and other stakeholders to define technical requirements, timelines, and priorities that align with business goals. 

• Act as a bi-directional central point of contact for the team, simplifying inputs and outputs to ensure efficient communication, clear expectations and meaningful context. 

• Track progress and quality during the development lifecycle and take actions to constantly improve as a team through tasks and reports. 

• Identify risks, potential bottlenecks, and technical challenges early on, working proactively with the team to remove blockers and maintain project momentum. 

• Drive continuous improvement efforts by evaluating tools, processes, and workflows, encouraging experimentation and innovation where appropriate. 

• Conduct regular one-on-one meetings to understand individual team member goals, challenges, and development opportunities, providing ongoing feedback and coaching. 

• Create and track personalized development plans to support each team member’s career growth, whether through hands-on technical work, leadership development, or exposure to cross-functional initiatives. 

• Recognize team and individual achievements, celebrate milestones, and create opportunities for knowledge sharing to strengthen team cohesion and morale. 

• Promote a healthy work-life balance by encouraging sustainable workloads, recognizing signs of burnout, and ensuring the team feels supported in managing their time and responsibilities.