Network Operations Manager

Your Influential Mission: You will…

Lead with vision, clarity, and operational ownership

• Manage, coach, and develop two network teams: Network Operations & Network Automation
• Set strategic direction and long‑term roadmap for network operations aligned with products priorities and business needs 
• Foster a high‑trust, high‑performance culture rooted in operational excellence, ownership, and continuous learning.

Drive resilient, secure, and high‑availability network operations

• Oversee daily operations for globally distributed network environments supporting mission‑critical services. 
• Own queue health, prioritization, escalation pathways, and the full lifecycle of network incidents.
• Lead major incident response, triage, decision‑making, and cross‑team coordination aligned with Playtech’s Critical Incident Management framework. 
• Ensure infrastructure is audit‑ready, secure, patched, monitored, and consistently documented. 

Architect, innovate, and modernize the network landscape

• Direct the design and implementation of robust, secure, fault‑tolerant global network solutions. 
• Oversee and enforce network security standards (firewalls, segmentation, access, encryption).
• Implement and optimize monitoring & alerting frameworks to increase visibility and reduce MTTR.

Scale through automation, IaC, and NetDevOps practices

• Drive modern Network Automation, Infrastructure‑as‑Code, and API‑driven operations. 
• Build consistent change management processes leveraging automation to reduce toil and operational risk.
• Partner with Platform, Security, and Infra Engineering teams to design standardized deployments, templates, and CI/CD‑style network change pipelines.

Influence and collaborate across the business

• Work closely with senior leaders
• Manage vendor partnerships, operational budgets, and technology procurement roadmaps.
• Communicate complex network topics clearly to technical and non‑technical stakeholders.