Multi-Functional Admin Team Member (Urgent Care)

We are looking for a dedicated Multi-Function Admin Team Member to join our team within the Urgent Care Group. You will be at the heart of our busy, fast paced areas supporting our clinical staff and ensuring the smooth operation of daily administrative tasks. The role includes working as part of a multi-functional internally rotating team, across a variety of roles on a monthly rota which runs 24 hours a day, 365 days a year.

Job Summary

• To provide administrative and clerical services within the Urgent Care Group, ensuring an efficient, effective and high quality service is provided.
• The role is across the Emergency Department or Acute Medical Unit at Queen Alexandra Hospital, Cosham and Gosport Minor Injury Unit and tasks include:
  • Reception duties.
  • Walk in and Ambulance Booking in process.
  • General administrative functions.
  • Data quality.

As our ideal candidate, you should have excellent communication skills, a keen eye for detail, a proactive approach to problem solving and be able to demonstrate resilience. We are looking for team players who can handle multiple tasks, demonstrate flexibility, and are committed to providing outstanding service to both our staff and patients.

This is a high demanding role in a potentially distressing environment and you will be required to participate in lone working. Previous NHS administrative experience is desirable, but not essential as you will undergo full training with the team.

What We Can Offer You:
In return, we offer a supportive and dynamic working environment where you will gain valuable experience within the NHS. You will have the opportunity to develop your skills in a variety of administrative duties, including data entry, patient coordination, and communication with healthcare professionals. As part of our diverse and dedicated team, you will receive full training and support to ensure your success in the role.

Additionally, the position offers competitive pay, access to NHS benefits, and opportunities for career development within the organisation. If you are passionate about making a difference in a healthcare setting and enjoy working as part of a team, we would love to hear from you.

Please note, there may be requirement to cover Gosport War Memorial Hospital

For additional information please see attached Job description - ED, Job description - AMU