ESR Operational Coordinator

AFC Band 6 Salary: £39,959 - £48,117 per annum

Hours per Week: Full Time 37.5 hours

Contract Type: Temporary for 12 months

This is an exciting opportunity to step into a pivotal role within the Single Corporate Service, supporting both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust.

As early adopters of the highly anticipated NHS workforce solution, our teams are at the forefront of changing how the NHS supports its people. This role sits right at the heart of that transformation. You will take charge of the day-to-day coordination of our current Electronic Staff Record (ESR) platform, keeping it running smoothly and securely, while directly helping us bridge the gap into the future of NHS workforce technology.

Key Responsibilities

• System Maintenance & Coordination: Oversee the daily operation of ESR, execute User Notice updates, and manage the registration, alteration, and removal of user access rights in line with approved security policies.
• Data Integrity & Hierarchies: Create, document, and update organisational, costing, and people hierarchies within ESR. Ensure all information is processed with a high degree of detail and accuracy.
• System Integration: Work directly with the Rostering and Talent Acquisition teams to ensure seamless data flows and workflow alignment between recruitment systems, e-rostering, and ESR.
• User Support & Technical Guidance: Respond to a variety of operational queries from managers and employees regarding ESR Self-Service and Smartcard access. Provide practical training and support to improve system utility across both trusts.
• National & Regional Liaison: Attend regional and national meetings to monitor functionality developments and escalate operational issues to the national central team when required.

The advert for this role closes on Sunday 2nd August 2026